How to complain

Complaints procedure

Contact us

Send your complaint to clients@edgeaccountants.co.uk or write to Electric Wharf, 1 Generator Hall, Coventry, CV1 4JL. Explain what happened, the outcome you seek and any key dates or documents.

Our response

We will acknowledge the complaint, investigate it and provide a written response. If more information is needed, we will explain what is required.

Professional-body route

Edge Chartered Certified Accountants is regulated by the Association of Chartered Certified Accountants. Information about ACCA's complaints process and eligibility is available directly from ACCA.

ACCA complaints information →